The Harcourts HX 2023 annual conference in May was a tremendous success, and our network were fortunate enough to be in the company of some of the finest speakers in the world during the two-day event.

Listening to Ruby Tui, the Black Fern Gold Medalist, and New Zealander of the Year Awards semi-finalist share her story of overcoming the odds to become a gold medalist was truly inspiring. Neha Rajebhosale, the Practice Director at The Ritz-Carlton Leadership Center, was another speaker who captivated the audience. Her engaging and innovative approach towards delivering the finest experience left us with valuable insights on how to enhance our property management service levels. Julie Masters, the leading expert in building trust and authority, was equally impressive. Her talk emphasised the importance of building and maintaining trust as a cornerstone for any successful
business relationship. Her tips and tricks were practical and easy to implement, making her talk one of the highlights of the conference and very beneficial to everyone in the property management part of our business. Last but not least, Crisis Negotiator Lance Burdett shared some invaluable takeaways on how to build personal resilience and enhance communication. Attendees were left feeling motivated and empowered to take on challenges with renewed vigor.

Overall, this year’s Harcourts HX conference was an incredible experience, with a roster of topnotch speakers and seminars that provided valuable insights and transformative ideas to enhance our business outlook. We cannot wait to implement what we’ve learned and share it with all of you.